Are You Losing Customers Due to a Slow Website?
- Cheri Tracy
- Sep 30, 2024
- 2 min read
Updated: Oct 9, 2024
Simple Ways to Speed Up Your Store and Boost Holiday Sales
When it comes to e-commerce, speed isn't just important—it's critical. A website that takes more than 3 seconds to load could be driving potential customers away. With the holiday rush around the corner, now is the time to optimize your store for peak performance.

Tips + Real-World Examples from My Experience:
👉 Track Your Website’s Speed: Start by understanding your website's current performance. Shopify’s Online Store Speed Report is a great tool for keeping tabs on your load times. When I first optimized my store, I noticed a significant lag during peak hours. After running a load test using LoadRunner, I found that some of my best-selling product pages were slowing things down. Identifying these issues helped me make strategic changes and improve overall speed.
👉 Choose Speed-Friendly Fonts: While it’s tempting to use unique custom fonts to match your branding, they can add unnecessary weight to your website. I once swapped out a fancy script font for a standard Shopify font in the product descriptions and FAQs. Not only did this minor change speed up load times, but it also made my site look cleaner and easier to read.
👉 Simplify Your Theme: A cluttered theme can weigh down your website. Take the time to audit your current theme and remove elements that might be causing drag. For instance, I had an image carousel on my homepage that was slowing things down. After removing it, I saw an immediate improvement in speed, and customers began to spend more time browsing the site.
👉 Balance Speed and Functionality: While site speed is vital, some elements—like product videos—might slightly slow down your site but provide value in terms of engagement. In my store, I noticed that a short product demonstration video on key product pages increased conversion rates, even if it added a slight delay in load time. The key is to strike a balance that enhances the customer experience without sacrificing too much speed.
A faster website not only improves user experience but also leads to better search engine rankings. Every second counts!
Question:
Have you tested your website speed recently? How much potential revenue might you be losing with slow load times?
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