Managing Phone Use in the Workplace: A Q&A Guide for Handmade Business Owners

How to Set Boundaries and Foster a Focused Team Environment

As handmade business owners, managing productivity on the shop floor or in the studio can be a challenge—especially when it comes to phone use. Phones are part of our daily lives, but they can also be a major distraction. What do you say about phones when you hire I’m looking to put the best foot forward this has been my biggest obstacle people will not do tasks they sit on there phones all day!

Here’s a Q&A with tips on how I approach phone use policies to create a productive, hands-on team culture.

Q: Phone use is impacting productivity in my business. How do you handle this with your team?

A: I totally understand where you’re coming from! Managing phone use can be tricky, but setting clear expectations upfront makes all the difference.

Here’s my approach:

1. Set Clear Expectations from the Start

   When I hire, I make it clear that our team culture values hands-on engagement and focus. I explain that while I understand there are times when checking a phone might be necessary (especially if they have family responsibilities), the focus should be on work while they’re in the workspace. Laying out these expectations early ensures everyone knows what’s expected.

   
   

2. Introduce the “Phone Zone” Concept

   To create a fair balance, I designate specific “phone zones” where team members can check their phones during breaks or quieter moments. This setup allows them to stay connected without the phone being a constant distraction. It sets a boundary without making anyone feel restricted, and it reinforces the idea that, outside these times, we’re here to focus on the work.

   
   

Q: What if someone is struggling to stick to the phone policy?

A: If a team member is finding it challenging to follow the phone guidelines, I offer a simple solution:

1. Provide a Designated Phone Spot

   I ask if they’d be willing to leave their phone in a specific spot while working. This way, it’s accessible if truly needed but isn’t right at their fingertips. The physical separation helps reduce temptation, and team members who try this often find they’re more focused and productive.

   
   

2. Reinforce the Purpose of the Policy

   I explain that the policy isn’t about control—it’s about building a productive, team-focused environment. For those who genuinely struggle to follow the guidelines, it’s a chance to evaluate whether this setup is the best fit for them and for the team. It’s all about fostering a culture where everyone is aligned with the same goals.

   
   

Q: How do you address phone use during the hiring process?

A: Setting boundaries from the very beginning is essential. Here’s how I handle it:

1. Be Transparent in the Interview

   During the hiring process, I’m upfront about our team’s hands-on approach and the expectations around phone use. I let candidates know that while there’s flexibility for important, quick checks, the general rule is to stay focused on the work. I find that candidates who aren’t comfortable with this boundary are usually not the best fit for our team.

   
   

2. Focus on a Productive, Team-Oriented Culture

   I emphasize that the phone policy is part of a larger commitment to productivity and teamwork. When they know that our team values focus and engagement, they see that the policy is there to support everyone’s success—not to be overly restrictive.

   
   

Q: How has this policy helped improve your team’s productivity?

A: Establishing a phone policy has had a noticeable impact on our productivity.

Here’s what I’ve observed:

1. Clarity and Fairness

   The phone zones and designated check-in times create a fair, structured approach that everyone can understand. When the policy is clearly communicated, team members appreciate the boundaries and know what’s expected.

   
   

2. Focus and Efficiency

   With fewer distractions, everyone can stay focused and work more efficiently. It has helped create a culture where people are more present and engaged, which naturally boosts productivity and morale.

   
   

Final Thoughts: Building a Culture of Focus

Setting boundaries around phone use might feel challenging at first, but it’s all about clarity and consistency. By establishing a policy that respects individual needs while prioritizing team goals, you create an environment where everyone can thrive. Clear boundaries help create a team culture that values productivity, respect, and a commitment to the work.

Category: Team ManagementTags: Team Culture, Productivity, Handmade Business